The garage door opener couldn’t lift the door more than a foot from the ground.
Our team began with a quick look over the garage door opener system and found out immediately that it was rusted. Specifically, the chain was very badly corroded, with missing links. This was why the door couldn’t move properly, and it was a simple matter to replace the garage door opener chain with a new one from the truck. After checking the tension and operating the door, we applied some lubrication and adjusted the safety sensors. Everything worked perfectly, so we let Ms. Green get on with her day.
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* $29 service call - deducted from the service
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